1,701

Re: **UPDATED PAGE 39: TF QoS SA Harrington Jacket Run**

I used to work in retail, both as a salesperson and as management.  The service that you received should have resulted in everyone getting fired on the spot.  I don't care what kind of store that you're in...a Gap or a Tom Ford Boutique: service is king, and the customer should always be treated with care and respect.  I'd definitely complain to the website at a bare minimum, and I'd probably try to find Tom's email address and complain to him directly.

Current rankings:
OHMSS>FRWL>CR>TSWLM>YOLT>MR>TLD>SF>GE>OP>DN>FYEO>
TWINE>TND>QOS>TB>TMWTGG>GF>LALD>SP>DAF>LTK>AVTAK>DAD
Bond rankings: Lazenby>Moore>Connery>Craig>Dalton>Brosnan

1,702

Re: **UPDATED PAGE 39: TF QoS SA Harrington Jacket Run**

Unfortunately, there is no such thing as a universal size chart. It would be nice if there was. I own a variety of jackets in a variety of brands, I have a size S, M, L, XL, and XXL, and they all fit perfectly. A lot of people get hung up on tag size, but every brand is different. In fact, every jacket is different. I had 2 Billy Reid peacoats Skyfall style in size L, yet one of them fit perfectly and they other one was a bit baggy especially in the waist. Go figure. I'm pretty sure Every piece that Craig wears is tailored for hm. Sorry about the poor service you received. Hope you get it all squared away.

1,703

Re: **UPDATED PAGE 39: TF QoS SA Harrington Jacket Run**

A little warm in California to wear my Harrington. However it's looking to be quite the bargain as Tom Ford jackets go. Tom Ford is offering a G9ish Harrington on their website for $3350.

https://www.tomford.com/cotton-zip-harr … BP054.html

I'm not sure about the stitching on the front of the jacket.

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Re: **UPDATED PAGE 39: TF QoS SA Harrington Jacket Run**

Westward_Drift wrote:

A little warm in California to wear my Harrington. However it's looking to be quite the bargain as Tom Ford jackets go. Tom Ford is offering a G9ish Harrington on their website for $3350.

https://www.tomford.com/cotton-zip-harr … BP054.html

I'm not sure about the stitching on the front of the jacket.

I would agree with you on the bargain aspect but I'm not liking that style of Harrington. The stiching that runs parallel to the zipper is too distracting!

1,705

Re: **UPDATED PAGE 39: TF QoS SA Harrington Jacket Run**

My point exactly. The stitching on the current G9 is too "designer-y."

From a distance the pics of the jacket are fine, if unremarkable. Closer up and the stitching is just wrong. Not just parallel to the zipper, but the way the stitching borders and delineates the pockets is also distracting. The roundness of the pocket stitching is also at odds with the angularity of the pocket flaps.

1,706

Re: **UPDATED PAGE 39: TF QoS SA Harrington Jacket Run**

Westward_Drift wrote:

My point exactly. The stitching on the current G9 is too "designer-y."

From a distance the pics of the jacket are fine, if unremarkable. Closer up and the stitching is just wrong. Not just parallel to the zipper, but the way the stitching borders and delineates the pockets is also distracting. The roundness of the pocket stitching is also at odds with the angularity of the pocket flaps.

I really didn't notice the pocket stiching on the jacket till I looked at the Navy version and OMG that's bad! It's like Tom Ford looked at the G9 and thought he could "improve" upon the design by adding a bunch of unnecessary stiching and then charging 8 times the price  ajb007/lol
This jacket is not worth a 40% price increase compared to the QOS Harrington jacket! Now assuming Tom Ford is operating at a 20 to 25% proft margin it makes me wonder how long the company can keep raising prices on their products?

1,707

Re: **UPDATED PAGE 39: TF QoS SA Harrington Jacket Run**

Westward_Drift wrote:

A little warm in California to wear my Harrington. However it's looking to be quite the bargain as Tom Ford jackets go. Tom Ford is offering a G9ish Harrington on their website for $3350.

https://www.tomford.com/cotton-zip-harr … BP054.html

I'm not sure about the stitching on the front of the jacket.

If the air temperature is cooler than the body, but there's direct sunlight, your jacket will help cool you off. I have the tan version and love it.

It's unfortunate, but a lot of his more recent pieces seem to be more and more trendy, rather than classic and/or very sharp. Then he has started to add a leather patch on the back to signify the brand to others. A lot of the jackets and sweaters are also becoming shorter cuts, as if to end before the belt on jeans begins. I'm hoping it doesn't continue too far in that direction or simply remains for only part of each collection.

1,708

Re: **UPDATED PAGE 39: TF QoS SA Harrington Jacket Run**

Rixon wrote:

Honestly, it sounds like this particular boutique is run quite poorly and short-sighted. Is it about a single product revenue for making a sale in a boutique or generating a client relationship. I’d make a point of writing a complaint to the Tom Ford website to let them know what happened and that you’re unsatisfied with the services, given your special order. I had a case with a TF collar bar dress shirt where I lost the bar. I went to one boutique that told me to buy a new shirt. I went to another and the manager took the product code and special ordered the bar for me in Dubai, during a trip. As long as the shoulders are fine on your jacket, I personally can’t see there being an issue with them taking the body and sleeves in for you.

The Mantis wrote:

If you do go to the NYC store speak to Crystal...she is very aware and supportive of the Bond community and this project.  As far as your treatment, I agree with the above...definitely say something about it.

MikeG77 wrote:

Fleiter you have nothing to be sorry about especially when you received such poor service!

In regards to sizing i understand your concerns as i was stuck choosing between 2 sizes and i went with a 54 because of the shoulder and waist measurement. I figured if those fit everything could be tailored down if need be. At this time i have not had any alterations done to my jacket and i do remember that sleeve alterations are supposed to be free but any other alterations needed you will be charged for  ajb007/crap

I agree with Rixon and The Mantis that you should definitely lodge a complaint as the treatment is unacceptable even more so when you called ahead and the store was dead! If you are going to make a stop at the NYC location maybe call ahead and speak to Crystal and arrange a time to meet with her and that you want to deal with her exclusively! If you decide to just go with a 50 you could reach out to Jared_Nomak as i remember he was selling on eBay a few months ago but i don't know if he still has it?

Gymkata wrote:

I used to work in retail, both as a salesperson and as management.  The service that you received should have resulted in everyone getting fired on the spot.  I don't care what kind of store that you're in...a Gap or a Tom Ford Boutique: service is king, and the customer should always be treated with care and respect.  I'd definitely complain to the website at a bare minimum, and I'd probably try to find Tom's email address and complain to him directly.

UPDATE:

First, thank you all for your comments and Mantis for the referral. I apologize for taking too long to reply but here's my update. So I visited TF NYC last weekend, and wow it was a night and day difference, the staff was very welcoming and quick to help. Although Crystal was not there that day, Keith (director of client engament) was very helpful and seemed to be familiar with the project, the tailoring manager was also kind and recommended that I only adjust the sleeves (for free) as the overall fit doesn't require much change and mentioned that it's the intended fit of the jacket. They are going to send me the jacket in two weeks so I'll post another update!

I had the papers and tags but they didn't ask me for them. I'm very pleased by their service and happy I got it all done within an 45 minutes during my short NY visit.

Tony

1,709

Re: **UPDATED PAGE 39: TF QoS SA Harrington Jacket Run**

ajb007/martini  ajb007/bond

Visit www.thebondexperience.com
for our newest vlogs on living like Bond, one moment at a time...

1,710

Re: **UPDATED PAGE 39: TF QoS SA Harrington Jacket Run**

Glad to hear that you had a way better experience at the NYC boutique! When you had the sleeves adjusted did you have them shortened or was it an adjustment to the cuffs?

Last edited by MikeG77 (27th Jul 2018 23:40)

1,711

Re: **UPDATED PAGE 39: TF QoS SA Harrington Jacket Run**

MikeG77 wrote:

Glad to hear that you had a way better experience at the NYC boutique! When you had the sleeves adjusted did you have them shortened or was it an adjustment to the cuffs?

I got them shortened about an inch. No changes to the cuffs

1,712

Re: **UPDATED PAGE 39: TF QoS SA Harrington Jacket Run**

So I was wearing the Royals fulmwear katest version the other day and couldn't stop thinking "this collar is so high", which I didn't think was the case on the previous Royals versions. Can anyone with the TF confirm if the collar really is this high on the genuine one ? Maybe I should have gone for TF one ...

1,713

Re: **UPDATED PAGE 39: TF QoS SA Harrington Jacket Run**

CRB wrote:

So I was wearing the Royals fulmwear katest version the other day and couldn't stop thinking "this collar is so high", which I didn't think was the case on the previous Royals versions. Can anyone with the TF confirm if the collar really is this high on the genuine one ? Maybe I should have gone for TF one ...

I would say it's a little higher than the Tom Ford Harrington.

1,714

Re: **UPDATED PAGE 39: TF QoS SA Harrington Jacket Run**

MikeG77 wrote:
CRB wrote:

So I was wearing the Royals fulmwear katest version the other day and couldn't stop thinking "this collar is so high", which I didn't think was the case on the previous Royals versions. Can anyone with the TF confirm if the collar really is this high on the genuine one ? Maybe I should have gone for TF one ...

I would say it's a little higher than the Tom Ford Harrington.

My Version 1 Royale's collar sits a hair higher than my Tom Ford, at least it feels like it does. The upper border seam on the Royale is a little thicker and stiffer.

1,715

Re: **UPDATED PAGE 39: TF QoS SA Harrington Jacket Run**

Thanks. I cant seem to find fit pictures in this thread anymore .. must be blind. I'm now wondering if I should pick up a size 50 somewhere.

1,716

Re: **UPDATED PAGE 39: TF QoS SA Harrington Jacket Run**

CRB wrote:

Thanks. I cant seem to find fit pictures in this thread anymore .. must be blind. I'm now wondering if I should pick up a size 50 somewhere.

Here are 2 photos for you to look at that show the difference in the collar height. Note the Tom Ford on the left is a 54 and the Royale V4 is a XXL.

https://s33.postimg.cc/mjfq74u17/IMG_20180309_145658.jpg

https://s33.postimg.cc/5y83r3siz/IMG_20180309_145120.jpg

1,717

Re: **UPDATED PAGE 39: TF QoS SA Harrington Jacket Run**

Nice photos, thanks
I wonder if there's a 50 that someone wants to offload ?

1,718

Re: **UPDATED PAGE 39: TF QoS SA Harrington Jacket Run**

Do anybody know what happened with the prototype QOS jacket?
Did it get altered and sold as one of the jackets that was made?

Cheers

I've been expecting you, Mr. Bond...

1,719

Re: **UPDATED PAGE 39: TF QoS SA Harrington Jacket Run**

OB007 wrote:

Do anybody know what happened with the prototype QOS jacket?
Did it get altered and sold as one of the jackets that was made?

Cheers

That's a good question but I wouldn't be surprised if Tom Ford kept it for future reference or they destroyed it  ajb007/crap

1,720

Re: **UPDATED PAGE 39: TF QoS SA Harrington Jacket Run**

MikeG77 wrote:
OB007 wrote:

Do anybody know what happened with the prototype QOS jacket?
Did it get altered and sold as one of the jackets that was made?

Cheers

That's a good question but I wouldn't be surprised if Tom Ford kept it for future reference or they destroyed it  ajb007/crap

I asked Luigi about it, he said its no longer with them.

I've been expecting you, Mr. Bond...

1,721

Re: **UPDATED PAGE 39: TF QoS SA Harrington Jacket Run**

OB007 wrote:
MikeG77 wrote:
OB007 wrote:

Do anybody know what happened with the prototype QOS jacket?
Did it get altered and sold as one of the jackets that was made?

Cheers

That's a good question but I wouldn't be surprised if Tom Ford kept it for future reference or they destroyed it  ajb007/crap

I asked Luigi about it, he said its no longer with them.

Well I hope it was sold to someone!

1,722

Re: **UPDATED PAGE 39: TF QoS SA Harrington Jacket Run**

Hi
Anyone have a size 46 they wish to sell
Ross

1,723

Re: **UPDATED PAGE 39: TF QoS SA Harrington Jacket Run**

Ive got a member that needs a 52, so if anyone has a 50 (must be pristine and unaltered) id be interested and could instigate a domino effect of happy members  ajb007/lol

Skewered, one sympathises...

1. CR. 2. TSWLM. 3. LTK. 4. GF. 5. SF.

1,724

Re: **UPDATED PAGE 39: TF QoS SA Harrington Jacket Run**

007JBDCMWR wrote:

Ive got a member that needs a 52, so if anyone has a 50 (must be pristine and unaltered) id be interested and could instigate a domino effect of happy members  ajb007/lol

The art of the deal!

1,725

Re: **UPDATED PAGE 39: TF QoS SA Harrington Jacket Run**

OB007 wrote:
MikeG77 wrote:
OB007 wrote:

Do anybody know what happened with the prototype QOS jacket?
Did it get altered and sold as one of the jackets that was made?

Cheers

That's a good question but I wouldn't be surprised if Tom Ford kept it for future reference or they destroyed it  ajb007/crap

I asked Luigi about it, he said its no longer with them.

Ole
Ive sent you a pm!

Skewered, one sympathises...

1. CR. 2. TSWLM. 3. LTK. 4. GF. 5. SF.