Magnoli Clothiers - delay experiences?
Jacob
DenmarkPosts: 294MI6 Agent
Hi all.
June 4th I ordered a Quantum Cardigan from Magnoli. Since then I've had contact with Indy on approximately week-basis, but I have not yet received it. Indy says that it should have been shipped 4 weeks ago but he has had no contact with his shipping team in the whole process.
I'm pretty confident I'll receive my cardigan sooner or later, but better sooner. ;-)
So I'm writing here to hear if anyone of you have had experiences with delays from Magnoli and how long it took to get your item(s)?
Thanks!
June 4th I ordered a Quantum Cardigan from Magnoli. Since then I've had contact with Indy on approximately week-basis, but I have not yet received it. Indy says that it should have been shipped 4 weeks ago but he has had no contact with his shipping team in the whole process.
I'm pretty confident I'll receive my cardigan sooner or later, but better sooner. ;-)
So I'm writing here to hear if anyone of you have had experiences with delays from Magnoli and how long it took to get your item(s)?
Thanks!
Comments
Believe Indy has things made all around the world and they are shipped direct and not via himself, this would worry me alone about quality control
PS - good luck, I'm sure you will get your item based on experiences here however it seems like a weird process
And thank you, just getting quite impatient... Looking forward to receiving my cardigan.
I've never had a problem with Magnoli. I have a few items from him and I just ordered a couple more Quantum suits and he's doing a custom US Army uniform jacket for me. I'm very happy with him.
Re: delay, awhile back we ordered some of the documentation offered via this fine organization. The caveats included a current processing time of 3-4 months, but at order time there was a note that we'd be contacted in 2-3 days for more info. That info presumably includes data regarding the docs to be produced as entries to the docs themselves.
Now, a protracted wait for a known quantity is one thing, but based upon the need for our data to be incorporated, nothing but a "processing" as to account info at time of payment has been received is a little worrisome. Upon ordering, an email is sent notifying that nothing will be sent until payment received (an invoice, simply); now we're worried that anything further will be sent.
It looks legit enough, and the comments from those who have bought clothing specifically appear to indicate some sign of life at the source, but a similar, earlier experience with someone called "Eugene" in Singapore- certainly no reflection upon this company, but a parallel experience- netted only a loss of 300 bucks. Contact with that one after the fact noted first "had been sent" and later yielded no response.
It is super that some correspondents hereon have had such good interaction, but at the same time an extension of faith into a deal would be well to reciprocate vis-a-vis at least diligent communication- beyond autoresponses at payment time from the bowels of some dormant volcano staffed by Japanese guys on little trains into nowhere. If data are needed to produce the product, don't we suppose that would be asked for some time in the "process"?
While the delay issue appears to be a legitimate concern, web searches don't seem to reflect this factor as fluently as they herald the relative quality of some of the work, and this looks a little outstanding as well. We think the delay to amount to a greater factor than seen immediately. Jacob's point appears to be credible even to date.
The site does have some good examples. This is not at all to run the proprieter down, as we believe in trusting people to inspire affinity and, ideally, ensure a smoother operation. It is to substantiate Jacob's concern, which seems to extend more widely than at first may meet others' eyes.
Was wondering how shipping times are nowadays?
Priority shipping says 10-20 days... for ties, is it usually on the shorter end or right in the middle?
I know from personal experience that Indy has some of the smaller, more popular stock 'on hand' at his house/office/store room here in NZ, and some of the stock is kept with the manufacturer/fulfiller/distributor in China. This explains why some stuff goes out quickly, he or his family members who work along side him pick and send using NZ Post/DHL etc from his on hand stock, and other stuff gets ordered from his fulfillers. I went to his place and bought sunglasses, ties and cufflinks many years ago, all of which were stock on hand, im guessing your order is coming (or supposed to be coming) from that 3rd party agent.... frustrating nonetheless